SALES TERMS AND CONDITIONS

This list of terms and conditions sets the liabilities and responsibilities of the Center of Numerical Analysis Technology, referred herein as CNAT, and the end user, referred herein as BUYER, of the sold routine/program/software/product (referred herein as Material) he/she purchases. By the sale completion; i.e. the sold Material becomes under the ownership of BUYER, BUYER fully agrees on this list of terms and conditions without any exception.

1 . BUYER is to provide CNAT with the correct contact (e-mail, phone number, mailing address) and/or shipment address information. CNAT is not held accountable or responsible of Materials delivery Delay or loss as a result of errors in the provided contact and/or shipment address information. 2 . CNAT will place the shipment order of the sold Material within 24 to 48 hours from the date the full payment received, processed and finalized. CNAT is to notify BUYER about the finalization date of the full payment by e-mail, phone call, fax or mail, whichever is available. The notification is considered as the official reference of the BUYER about when to expect the Material delivered. 3 . By default, CNAT will ship the sold Material by the most economic shipment procedure unless otherwise BUYER notifies CNAT with a specific shipment procedure. BUYER is to reimburse CNAT, in advance, with any additional charges related to the specific shipment procedure. 4 . Any error caused by CNAT in delivering or charging for the purchased Material will be the responsibility of CNAT to take an immediate corrective action towards that error. CNAT will notify BUYER about this error and the corrective action planned to take place. BUYER has the right to notify CNAT, within 24 hours from error notification, about any change/amendment/cancellation to the Material purchase as a result of this error. After the 24 hours response period expires, BUYER is considered in full agreement with the corrective action CNAT is planning to take. 5 . CNAT considers the sale to be complete the moment the Material is delivered to the shipping carrier. CNAT will not be responsible of any delays or losses to the shipped Material once the sale becomes complete. BUYER is responsible to follow up with the carrier in regards to any shipment concerns after the sale is complete. 6 . BUYER agrees that NO REFUND is applicable once the Material’s sale is complete. Before the sale is complete, BUYER has the right to make changes to the payments made or to request a partial or a full refund. 7 . CNAT has the right to process the refund according to the procedure it finds suitable; i.e. by cheques, money orders, electronic processes … etc.

8 . BUYER agrees that the sold Material is developed by CNAT to the best of CNAT’s knowledge/experience. BUYER also agrees that the completion of the Material’s sale concludes that BUYER accepts the Material as is. 9 . BUYER, as an end user, is fully responsible of all outputs, consequences, data and/or information obtained/gathered as a result of using the Material. BUYER agrees that whatever obtained/gained from using the Material is a result of BUYER’s interaction with the Material and/or the implemented inputs to the Material. 1 0 . After the sale is complete, CNAT’s responsibility is limited to upgrading the sold Material only if a significant defect is discovered by CNAT. Upgrading the sold material is also applicable if a significant defect is discovered and potentially proved by BUYER and CNAT accepted BUYER’s notification about that defect. If upgrade, due to discovered defect, took place, CNAT is to send BUYER the upgraded Material free of charge along with an official notification about the upgrade. BUYER agrees that CNAT is not held responsible of the Material usage, before or after the upgrade, and item 9), above, is still applicable. 1 1 . CNAT is not obligated to implement any non- potential feedbacks or defects corrections BUYER finds/discovers in the Material after the sale completion. This implementation is left optional to CNAT unless item 10), above, is applicable to these findings/discoveries or CNAT accepts this implementation uder a condition of additional charges the BUYER agrees to pay as specified by CNAT for that implementation. 1 2 . CNAT has the right to implement any methodology to secure its intellectual property used in developing the Material. Examples of security means are setting passwords, encrypting the Material’s executable information and linking the Material with hardware keys. Ownership of the Material, after the sale completion, does not grant BUYER the right to decrypt or own the intellectual property CNAT used in developing the Material. 1 3 . CNAT has the full right to apply penalties against and/or to legally sue BUYER if BUYER attempts to breach the security means, stated in item 12) above. Any charges resulting from CNAT acting its right against that breach are the responsibility of the BUYER. 1 4 . CNAT has the full right to accept or reject sales requests without endorsing any reason.